Ohjiya can monitor the performance of all social media accounts by using multiple tools for Social media analysis, engagement & publishing needs.
You will have an access to this tool to track reports and view listening topics, in addition Ohjiya team will provide in depth analysis along with recommendations to improve key metrics “Followers, engagement, publishing & Awareness” to ultimately improve conversion rate from social to web cross over.
In addition Ohjiya will be providing on monthly basis Quality assurance reports highlighting areas of improvement and setting any required protocols or SLA’s.
- Full training on the tool.
- Monthly reports.
- Weekly summaries.
- On spot reporting for high priority topics.
- Quality assurance report “tracking staff behavior vs. brand promise delivery by ensuring the adherence of the protocols.