Massar is a Workflow Management system with ERP functionalities to help businesses manage any type of operations with ease, MASSAR is ideal to ensure that all your business processes are being followed and meeting your SLA’s “Service level agreements”.
- Easily build your business forms and apply approval, input or even web-hooks to move your business faster.
- Smart Assistance will conduct all required communications and follow ups.
- Sequence or Role approvals methods.
- Routing Conditions management based on inputs.
Track your SLA’s
- Track all automated business processes and workflows from “Status” feature.
- Monitor stages of the process for each item.
- Gauge the timeframe and adherence of each business function.
- Move or revert any step during the process.
- Build Customer dashboards to allow tracking and follow ups.